Speaking & Publications

I speak and write about how products and systems succeed—or fail—at the intersection of user behavior, trust, and evidence-based decision-making in health and other high-stakes environments.

Focus Areas

  • Clinical decision-making in behavioral health systems

  • Trust, behavior, and adoption in healthcare technologies

  • Evidence-driven product and research strategy

  • AI and data in high-stakes environments

  • Democratizing research practice in organizations

  • Power dynamics in computing and health systems

Publications

Prolonged Exposure Collective Sensing System and Clinical Outcomes for PTSD. Andrew Sherrill, Rosa Arriaga, Sheila Rauch, Barbara Rothbaum. Cognitive and Behavioral Practice 2026 (Under Review).

Using Sensor-Captured Patient-Generated Data to Support Clinical Decision-Making in PTSD Therapy.
Hayley I. Evans, Myeonghan Ryu, Theresa Hsieh, Jiawei Zhou, Kefan Xu, Kenneth W. Akers, Andrew M. Sherrill, and Rosa Arriaga. CSCW 2024.

Clinician Decision Support Dashboards for Imaginal Exposure Homework (PTSD).
Hayley I. Evans and Rosa Arriaga. Military Health Research Symposium 2023.

Perspectives on Integrating Trusted Other Feedback in Therapy for Veterans with PTSD
Hayley I. Evans, Catherine Deeter, Jiawei Zhou, Kimberly Do, Andrew Sherrill, and Rosa Arriaga. Proceedings of CHI 2022.

Exploring Social Support Networkings for PTSD.
Catherine Deeter, Hayley I. Evans, and Rosa Arriaga. Military Health Research Symposium 2021.

Understanding the Care Ecologies of Veterans with PTSD
Hayley I. Evans, Udaya Lakshmi, Hue Watson, Azra Isamil, Neha Kumar, and Rosa Arriaga. Proceedings of CHI 2020.

Growing Apart: Revisiting the Empirical Investigation of User Proximity to Their Smartphones
Jung Wook Park, Hayley I. Evans, Hue Watson, Gregory D. Abowd, and Rosa I. Arriaga IEEE Pervasive Computing 19, 3 (July-Sept. 2020), 79–88.

Tools for Measuring and Understanding the Proximity of Users to Their Smartphones
RI Arriaga, JW Park, HI Evans, HL Watson, GD Abowd

Denouncing Sexual Violence: A Cross-Language and Cross-Cultural Analysis of #MeToo and #BalanceTonPorc
Irene Lopez Carron, Robin Quillivic., Hayley I. Evans, and Rosa Arriaga. International Conference on Human-Computer Interaction (Interact), 2019.

Bridging the Gap: Creating a Clinician-Facing Dashboard for PTSD
Elaine Shertz, Hue Watson, Ashok Krishna, Andrew Sherrill, Hayley Evans, and Rosa Arriaga. International Conference on Human-Computer Interaction (Interact), 2019.

Consejero Automatico: Chatbots for supporting Latino Parents’ Educational Engagement
Marisol Villacres-Wong, Hayley I. Evans, Danielle Schechter, Betsy DiSalvo, and Neha Kumar. Information and Communication Technologies for Development (ICTD) 2019.

Facebook in Venezuela: Understanding Solidarity Economies in Low-Trust Environments
Hayley I. Evans, Marisol Villacres-Wong, Daniel Castro, Eric Gilbert, Rosa Arriaga, Michaelanne Dye, and Amy Bruckman. Proceedings of CHI 2018.

Collective Sensing for Veterans with PTSD
Hayley I. Evans and Jung Wook Park. Career Research, Innovation, and Development Conference 2018.

Collective Sensing: Building Better Human Networks
Hayley I. Evans and Jung Wook Park. Military Health Research Symposium 2017.

Barriers to Successful Implementation of the Internet of Things in Marketing Strategy
Hayley I. Evans. International Journal of Information and Communication Technology Research 2015.

Speaking Inquiries

I am open to select speaking engagements focused on how products and systems succeed—or fail—at the intersection of user behavior, trust, and evidence-based decision-making in healthcare and other high-stakes environments.

I am especially interested in conversations around translating research into product strategy, AI and digital health adoption, and the role of evidence in shaping organizational and product decisions.

For speaking inquiries:
hievans89@gmail.com

Selected Talks

Designing Around Member Value

Opening presentation delivered as part of a company-wide strategy session attended by 500+ cross-functional employees, focused on aligning teams around member-centered decision-making and product strategy.

Using Sensor-Captured Patient-Generated Data to Support Clinical Decision-Making in PTSD Therapy

Proceedings of the ACM on Human-Computer Interaction (CSCW) · 2024

Presented research on how sensor-captured patient-generated data can support clinical decision-making in PTSD therapy, with a focus on prolonged exposure treatment contexts. The work explored how behavioral signals outside the clinical environment can inform therapeutic understanding, while also addressing challenges of interpretation, trust, and clinical validity in high-stakes mental health care.

View paper and presentation

Leveling Up Your Research Democratization Strategy

DiscoConf · 2023

Presented a strategic framework for scaling research democratization through intentional enablement, operational guardrails, and cross-functional education. The session focused on how organizations can broaden access to research practices while maintaining rigor, trust, and decision-quality across teams.